Token - your unique access key. Try not to disclose it anywhere, and if you have exposed it or suspect that you did, change the token.
You do not need to change the token simply because your TV is not working well.
You can view the token in your personal account in the Playlists section (1)
On this page, the token is hidden and to view it, you need to click on the eye icon (3) next to the token. The same button hides the token from prying eyes (by default it is hidden).
If you accidentally exposed the token or it got into the hands of scammers, then change the token using the Change token button (4). After changing the token, you must update the playlist or playlist link in your player, otherwise your TV will stop working.
If your channels are not working well, you do not need to change the token based on this alone. First, look in the Log section, and if it only contains your IP addresses, you need to select the optimal server for your Internet.
How can a token fall into the hands of scammers? For example, when using a player OTTplayer or a similar application.